Opportunity for a proactive customer-focused individual to join our support team in a small, friendly, but well-established I.T. company at our offices in Leith, Edinburgh. We are looking for a technical customer service administrator to focus on our latest product to support its growth and help us maintain first-class customer service.
The role is part time at 20 hours per week with occasional holiday cover.
This position has four core elements:
In addition to the above, you will be asked to take care of reception duties and general administration tasks.
We are looking for someone with:
With our focus on customer satisfaction and engagement, we're particularly interested if you have experience with:
In return we'll offer you the opportunity to work with a whole spectrum of clients, from small charities right up to government departments within a relaxed and innovative environment. We also offer a clear career development pathway for all our employees with regular reviews and opportunities for promotion to more senior roles.
Based in Leith, we currently employ a team of ten people providing government and businesses with online solutions with a particular focus on the agricultural, environmental and food sectors.
You may not have heard of us, but if you’ve bought fresh meat, fruit or vegetables from a supermarket in the UK, their provenance will likely have been checked or tracked at some point using our systems. With our products we’re now looking to join up the whole food chain in order to improve trust in the food you buy, with interest from multi-national companies whose brands you’ll instantly recognise.
To apply, please send your CV to email@example.com quoting 'Technical customer service administrator position'.
You can also subscribe to hear from us regarding future vacancies below.